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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at

Orders typically take 48 hours or less to be delivered.

Customization with a logo or design is available for bulk orders, such as those placed by restaurants and clubs.


If a customer informs us within 24 hours of receiving their delivery, we will process a return or exchange for any damaged or defective products.
Discounts may be available for bulk orders, depending on the customer's request, with a maximum discount of 15%.
Our glasses are made from a variety of materials including crystal, glass, and ceramic, and sourced from multiple countries.